For over four years, London Chimney Services, Inc. has surveyed every customer that had the company perform work on their fireplace and chimney. This affords London’s staff a firsthand view of how well it is meeting client’s expectations and take corrective action in any area that receives a less-than-satisfactory grade. Thanks to this proactive strategy, the company continues achieving high rates of customer satisfaction: 42% report their expectations having been exceeded and 53% say we have met them. Take a moment to read some kind thoughts. If you would like to speak to any of our current clients call our office and we will supply you with a random list. "...fast working, efficient, professional and pleasant to deal with" S. Reiter, Mill Valley "Excellent! Professional, on-time, follow-up, no nonsense. Thank You!" S. Sias, San Anselmo "Very professional and competent! Very skilled!" G. Wollaway. Sausalito "Great job. Extremely professional and courteous. No hard sell, very knowledgeable. Worked clean and quick. Quoted very rapidly. Sharp outfit!" M. Robinson, Fairfax "Very professional people and service. Will use you again". J.H.Construction, Martinez   "Complete, courteous, intelligent. Very easy to communicate with the service people". T. Pitre, San Rafael "Very prompt, explained what needed to be done - showed pictures. Very thorough. Clean. Nice people to work with" J. Sinnott, San Francisco "Overall very pleased with the service - technicians always arrived on time, were courteous and knowledgeable. The recommendations made and the quality of the workmanship was very good. I would recommend London Chimney to anyone". M. Carse, Corte Madera "The guys couldn't have been more polite, helpful, experienced. Finally our fires don't smoke up the room. Many thanks. W.N. Bucklin, San Francisco

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